The regular maintenance of hardware at the distant end is essential to deliver network availability and resilience – especially when situated in some of the most remote and challenging locations in the world. Datasat tailors its maintenance services precise to your customer budget and business requirements.
• Tailored Service Level Agreements.
• 24x7 technical phone support.
• On-site technical support.
• Preventative maintenance plans.
• Remote monitoring and control.
• Back-up and redundant path switching
• Asset management.
Maintenance can often become one of the major costs involved in a global communications network. Maintenance services from Datasat are designed to provide a cost-effective means to deliver the network performance and availability required. All maintenance packages are backed by the same stringent SLAs as the company's installation and management services.
A Preventative Approach
Preventative maintenance plans are available to ensure that your network always operates at peak performance. In situations where your communications platform simply cannot fail, we offer a range of back-up and redundant switching options to ensure that the failure of a single piece of equipment doesn't affect network performance.
Contact us here to discuss your requirements.